ERP and CRM solutions for growing businesses.
When enquiries live in chats and stock records sit in separate spreadsheets, everyday work becomes difficult to track. We help businesses in Guwahati and Assam plan, configure and develop business software around the way their teams work.
Tell us what you need01 / BUILT AROUND YOUR BUSINESS
Less chasing information.
More clarity for your team.
Customer relationship management (CRM) keeps contacts, enquiries and sales activity connected. Enterprise resource planning (ERP) brings operational records such as inventory, purchasing and orders together. We identify the actual gaps first, then agree whether an existing platform, a custom application or a focused integration fits the job.
Follow up with context
Keep enquiry details, sales stages, notes and assigned tasks in one place so the next person knows what has already happened.
See the operational picture
Connect the agreed stock, purchasing and order workflows with reports that reflect the information your team actually records.
Build around real responsibilities
Define user roles, approval steps and ownership before development. Start with the modules your team needs and plan additional work separately.
02 / YOUR SCOPE
Clear work.
Agreed together.
These are the areas we can include. Your proposal sets out the deliverables, responsibilities and costs before work begins.
Business workflow and requirements planning
Map current spreadsheets, tools, user roles and approval steps before choosing a platform or defining custom development.
CRM setup and sales workflows
Organise customer records, lead stages, reminders and assigned follow ups around your sales process.
ERP modules and operational workflows
Scope inventory, purchasing, order tracking and reporting modules according to your operations and the chosen platform.
Website integrations and data migration
Assess available APIs and existing data, agree field mapping and check a sample migration before moving agreed records.
Testing, training and handover
Check permissions and key workflows with your team, explain daily use and document access, hosting and support responsibilities.
03 / HOW WE WORK
A little structure.
Less guessing.
You speak directly with the people doing the work. We agree the priorities first and share progress at useful points.
- 01
Understand
We discuss your business, current tools and what you need to improve.
- 02
Agree
You review a defined scope, responsibilities, schedule and costs.
- 03
Make and review
We share the work, collect feedback and check the important details.
- 04
Hand over
We explain what changed, confirm access and agree any ongoing support.
04 / BEFORE WE BEGIN
Good questions.
Straight answers.
Tell us where your team loses track of information.
Ask about your projectWhat is the difference between ERP and CRM?
CRM focuses on customer relationships, enquiries and the sales process. ERP supports operational work such as inventory, purchasing and order records. Some businesses need one system, while others need both connected. We agree the workflows before choosing the approach.
Do we need custom software or an existing platform?
That depends on your workflows, users, integrations and budget. We review suitable existing tools before scoping custom development. Licences, hosting, migration and support are identified separately in the proposal.
Can you connect our website to a CRM?
We can assess whether your website forms and chosen CRM support a reliable integration. The scope covers field mapping, duplicate handling, access and testing. We review available APIs and permissions before committing to the connection.
Can you move our existing customer and stock records?
Migration starts with reviewing the source files, data quality and destination fields. We agree which records to move, check a sample and plan backups and access before the final transfer. Do not send customer records or passwords in the enquiry form.
05 / CONNECTED SERVICES
The next piece.
When you need it.
Connect your website with search, business software and paid advertising when the need is clear. We can help you decide where to start.
Website design & development
A website that feels like your business.Custom websites for businesses in Guwahati and beyond. Clear structure, distinctive design and a straightforward path from first visit to enquiry.
SEO & AEO
Make the right information easier to find.SEO and answer engine optimisation for businesses in Guwahati and Assam. Technical reviews, local search and clear answers to customer questions.
Google Ads & Meta Ads
Put a clear offer in front of the right people.Google Ads and Meta Ads management for businesses in Guwahati and Assam. Campaign planning, ad copy, landing pages and measurement around relevant enquiries.
Website care & improvements
Keep your website doing its job.Website maintenance, redesign support and performance improvements. Fix the awkward details, keep content current and make your existing site easier to use.